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December 13, 2012

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Mtutty

(wow, this is long. I promise it's not a manifesto.)

Christian,
It does my heart good to see the level of frustration you expressed here. I worked for State gov't for nine years and have had perhaps a dozen experiences like this one, some even involving the same players, scenes and lines...

Your posting is chock full of facts, history and figures that should properly influence the debate about economic development in this state. I can tell that you're somewhat inflamed by the lack of research being done by others. But we all have our blind spots, I guess. Let me take issue with one snippet from the posting, about "...government workers hiding behind their pensions...", etc. that I found somewhat insulting and (more importantly) distracting from the goal of fixing the problem at hand. Don't let this distract you too much from my otherwise violent agreement with the balance of the posting.

I have worked in and consulted to public and private shops of all sizes for over 15 years. There are good and bad actors in both government and private-sector orgs. There are true believers staying late, and lifers phoning it in. To suggest a uniformly bad (or good) distribution in one org or another is the same sort of lightweight generalization that you're mad at the Register for making.

Some examples:

- When we distributed over $3B of ARRA money in the State, we set up websites (http://reporting.iowa.gov/ , http://www.iowa.gov/recovery/) to collect info on every dollar, and show it to citizens. The kind of half-baked, slanted story you're complaining about never came out about that money, because it was all there, out in the open, for anyone to count. We had a lucky combination of good actors in the Governor's Office, Dept of Mgmt and the IT staff, and we did amazing things. Oh, and we delivered it for 20-60% of the cost of other comparable states, many of whom were using commercial products developed by the private sector.

- By the same token, you can look at bailouts, indictments and convictions at AIG, Lehman, Bernie Madoff, and more recently Donald Longueuil and Steven A. Cohen and see supposed experts that turn out to be incompetent or corrupt (or both). Not the whole org. Individuals, some more powerful than others, taking good people down with them.

Now, consider your "A coaching moment" post from a few days ago. "Hugo" wanted details that your group could not (or decided not) to provide, and that is the group's perogative. In the absence of measurable facts, he took his preconceptions and ran with them. In this one case it's not going to ruin anyone's life, but I can tell that you found it aggravating. I'm sure he was disappointed, too. And more importantly, a partnership that COULD have benefited both parties, isn't.

Here's my thesis, late in the essay: Great things are often hard to do AT ALL. They are made so much more difficult when we aren't working with the facts. And when you're the one trying to inject facts into the discussion, it can be downright infuriating. If we're not actively seeking facts and using data to drive decisions, then we deserve the outcomes we get.
M.

PS - Just watched the pilot episode of "Arrested Development" with my soup today. Coincidence? I THINK NOT.

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