It's Hammer Time!

Heard about this on a podcast today.....

- 75 year old Manassas Virginia woman (and husband)
- Signs up for 'triple-play' services with Comcast (Voice/Data/Video)
- Comcast shows up days late for appointment, then leave job half done, and leave her without telephone service
- She goes to Comcast Friday to complain (in Virginia, in August, when it is rather hot)
- They leave her and her husband outside for two hours to wait for customer service manager
- Comcast employee comes outside and says 'manager has left for the day, thanks for coming'
- Mona comes back on Monday with a claw hammer and proceeds to destroy computers and telephones.

If anyone can point me to her legal defense fund, I'll be glad to throw some money her way. Now, if we can figure out how to get someone to do that the next time United or American airlines slam the door in their face or cancel their 6am flight without warning.

Here is a great link about it.

Comments

[Jimbo]

Having recently flown United who got me to LAX at 4:45 in the f-ing morning with no less than four different fabricated excuses as to why my flight was being continually delayed, I'm right there with you. But I'm thinking a slegde will get the message across better.

[Prokofy Neva]

I was sitting in the hospital waiting room today and I heard this elderly women on the phone with Verizon struggling to get her phone back in service, staying on hold for 30 minutes, talking to the robots and finally she started shaking her cane and yelling, "Why, you're the worst advertisement for a telephone service! Why, you're not even a telephone service! You're not even real!"

[Le Séparatiste]

Maybe it should be legal to slug a customer service rep once a quarter?!?
Wonder how hard it would be to get this bill started?