Another Chapter

There is no such thing as network neutrality

You may have read yesterday that a Nascar slide full of technology companies sent a nastygram to the FCC calling for non-discriminatory policies by the FCC to preserve a free and open Internet. There is no such thing as network neutrality. You’re being played. Imagine a chess game, but with four players. Each player…

Digital Literacy 101

My eldest daughter, Emma (12), came in this morning asking if she could create an Instagram account. Her friends, she argued, were all on Instagram, so she needs to be in order to communicate with them. We pointed out to her (for the fourth time, by my count) that the terms of service on Instagram…

You are at the bottom of the org chart

If you are part of government, you work for the people, the voters, the people who pay your paycheck with their tax dollars. If you work for a company, and you are not an individual contributor, your job is to help your employees do their job the best way you can. Your job is to…

SDE

A long time ago in a Valley far, far away, I was part of a company that shipped a bunch of products. The products were quite complex, and resulted in numerous support calls when customers couldn't divine how to make their purchased equipment function as they intended. Regularly, the good folks from the various technical…

Transcending Stealth

I have grown to loathe the phrase "Stealth Startup". It is now so overused that it has reached the ad absurdum levels previously only attained by the overuse of 'beta' a few years ago, which was simply a euphamism for 'we dont want support calls because we do rapid development and there are going to…

Making (or saving) a great company

I just read Satya Nadella's email to employees on his first day as CEO of Microsoft. One thing he wrote in his first few sentences was: I came here because I believed Microsoft was the best company in the world. This resonated with me, not because I have some undying love for Microsoft (I do…